Once your order is confirmed, it will take one week for production.
If you would like to specify a delivery date, please specify it at least 8 days after your order.

A. It varies depending on the product, so please check each product page.

In most cases, we can accommodate kanji, hiragana, English letters, etc. However, if there are too many characters, they may not all fit in the layout, so we recommend keeping it to around 8 characters.
If you would like to use more characters than those listed, please contact us via [Contact Us] .

Wooden products are often chosen as gifts to commemorate a child's growth or as a baby's birth, as they can be engraved with a name and displayed for a long time.

"Hare to Kurasu" offers a wide range of personalized gifts made with soft colors and natural materials. Each gift will gently highlight your child's name and make a memorable item.

A. We can respond promptly if it is before your order is confirmed (before payment or production). Corrections are difficult once production has begun, so please be sure to check the information you have entered before placing your order.

A. Yes, we can deliver directly to the recipient.
Please rest assured that the amount will not be listed on the delivery note or other documents.

A. Yes, we do offer gift wrapping and gift tags. If you would like to have your name or name written on the gift tag, please select and fill in the details when placing your order.

A. Since personalized products are made to order, we generally cannot accept returns or exchanges for reasons of customer convenience. However, if there is a defect on our part, such as a defective product, damage, or typo, we will promptly replace the product.

A. Yes, you can order the standard type without engraving. Please choose the type that best suits your needs, such as for a commemorative gift or for personal use.